’Customer service is indeed magical at Premier Mortgage Company. I was made to feel as I were your number one concern whether I was talking to Tricia, Cathy, or Jan. In this day and time it is quite unusual to find a company in which every employee you deal with is so accommodating. I want to let you know what an asset you have in Jan. I called her many times over the course of getting my loan approved and every single time she took the time to listen to my concerns. Jan and I worked together as a team; she is very pleasant to work with. Jan went above and beyond what was necessary to get the job done. I appreciate all your team did to get my loan processed and closed. Thank you all for helping me realize my long time dream ofowning a home in Hawaii. I would not hesitate to recommend your company to friends or family. You are the best. ‘ – Irene ViIIafranca (Sept. 7, 2011)
‘With regard to assisting us in obtaining a loan on our condo in Maui, let us say that it required a total team effort from the staff at Hawaii’s Premiere Mortgage Company to help walk our loan application through the process. My wife and I are true entrepreneurs; and so we don’t always have traditional sources of income. Couple this with the fact the the game has changed with lenders these days. The whole team at Hawaii’s Premiere Mortgage Company rolled up their collective sleeves, and (1) thoroughly reviewed and understood our schedule of assets and income, (2) gathered all necessary data, information and explanations to supply the lender, and (3) held the lender’s hand through the numerous – and we mean numerous – requests for more and more and more information. Had we been working with anyone else that merely “pushes paperwork”, we aren’t sure this loan would have come to fruition. We really appreciate the level (and depth) of service and the professionalism demonstrated by Hawaii’s Premiere Mortgage Company throughout the organization. We are so excited to come to our island paradise and personally thank the staff for a job well done. Mahalo. ‘ – Keith & Peyton (Sept. 1, 2011)
‘I want to thank you and your staff for everything. You guys work so very very hard and the biggest thing is your communication skills are superior. People like it when you keep them in contact with stuff. You guys always do that, so I just want to say Thank you!’ – Sue Lunsford
‘You and your staff were always helpful in every way!’ – Nancy Gordon
‘Thank you for your services. I never knew a company could be so helpful and courteous. You made my refinancing a pleasurable one. Thanks again!’ – David & Kori Banks
‘You have a beautiful office and beautiful people working there. Everyone has been wonderful. I can’t tell you how much we appreciate your help.’ – Elbert & Betty Hines
‘Thanks for making a relatively complicated transaction seamless. This was our third loan package with Premiere and we are very happy with your great service. Thanks again!!’ – Don & Julie McCuiston, Olympia, WA
‘Ease, elegance and grace defines the handling of my recent personal home loan with Tricia at Premiere Mortgage. Through a very busy season of new loans and refinances, Tricia and her professional staff worked together in a seamless effort to achieve for me on time approvals and the best interest rate obtainable. I now join the many satisfied clients that I have referred to Tricia and Premiere Mortgage. I highly recommend the services of this exceptional team.’ – Kathy Flowers, MauiParadise.com, Owner/Broker
‘If it wasn’t for Premiere, I would not have been able to purchase, in the time I had, the condo my wife and I now own. You will always be our 1st, 2nd and 3rd choice for our needs!’ – Ron Woskow, San Marcos, CA
‘With the caliber of clients we have, it’s important to work with people who are reliable, professional and positive.’ You’ve never let us down.’ – Bob & Tess Cartwright, Owners, Whalers Realty
‘This is service at its best’. – Jean Pierre Maurice, Kihei, Hawaii
‘I have never received the level of service and competence that you folks at Premiere Mortgage provided me in my recent real estate endeavors, and I should know.’ – David Brown, Executive Vice President, LoanBus, Fountain Valley, California
Thanks for the help to you and your staff. We worked with another lending company last year and were very unhappy with them. What a pleasant experience to do business with Premiere Mortgage.’ – Don & Julie McCuiston, Olympia, Washington
‘We want to extend our gratitude for the personal time and professional advice & guidance you have given us throughout this mortgage process. We are pleased with the outcome, but more impressed with your sincere concerns regarding our situation and grateful for all of your efforts in making this a smooth transaction.’ – Johannes & Elfriede Ort, Kihei, HI
‘It is really amazing what you have accomplished considering our unique financial circumstances. With your extra effort you saved us $60,000 over the life of the loan. I have been investing in real estate for over 13 years and have never worked with anyone as professional as you and your excellent staff. Your honesty is refreshing and your abilities and financial contacts are outstanding.’ – Jonathan Mizel and Julia Stevens, Kihei, HI
‘I want to thank you for all of your work and efforts surrounding my parent’s mortgage. It is reassuring to know that they can live their lives out exactly where they want to be. It’s difficult sometimes when there is so much distance between my parents and myself, so when someone takes a personal interest and time to find a resolution, I am grateful and I know my parents are too. Thank you for taking the personal time to care.’ – Carin O. Parr, Manchester, NH
‘Everyone was very helpful and courteous. This was by far the easiest closing we have ever gone through.’ – Phillip Sorrell, Amarillo, TX
‘Premiere Mortgage is fantastic. Many thanks to your professional, friendly staff.’ – Johan & Joanna O’Neill, Kihei, Hawaii
‘The quality service that you provide, allows us to satisfy even our most particular clients. You are an instrumental part of our team.’ – Bob Cella, Owner, Coldwell Banker Island Properties
‘You’re the best! Thoughtful, kind, considerate, gracious and very helpful. Thank you for all that you have done for us.’
Robert Schaberg, Attorney, San Francisco/Marin County, CA
‘Another perfect loan experience from Premiere Mortgage.’ – John Nettleship, Principal Broker, Coldwell Banker, Lahaina, Hawaii
‘Everything associated with Premiere Mortgage was pure excellence. Totally professional and very caring.’
Robert & Christine Ray, Puyallup, Washington
‘This is the second loan you have helped me get, and again the service was wonderful. Premiere Mortgage is in their own league with the professionalism, competence and class.’ – Ron & Megan Bowes, Haiku, Hawaii
‘Based on my experience, there is no one else I would do business with for a mortgage in Hawaii.’
Stan Shapiro, Boca Raton, Florida
‘Your staff is excellent, the results outstanding. Thank you!’ – David Satosski, Owner, Millennium Financial, Denver
‘You are simply the best. Your team is outstanding and I am grateful for your hard work.’ – Susan Thomson, Kihei, Hawaii
‘I always felt that you were on our side during the transaction.’
Dan & Debra Costello, Lahaina, Hawaii
‘Great Service.’
Susan Peterson, Coldwell Banker, Kihei Hawaii
